Please note that the Holiday Season delays will impact shipping times and will have further impact as the Holiday Season shipping volume increases.
Shipping and delivery times may vary based on item availability, processing time, delivery location and carrier policies. Products may be delivered in multiple shipments.
Most orders are processed and shipped the same day, however it can take up to 5 business days to process your order. Kindly note that during the Holiday Season there can be delays with processing due to increased volume of orders.
Backorders and Out of Stock Items
We make every effort to maintain an inventory of each product we carry, occasionally we may run out of certain products. Backordered items will be marked as backordered and shipped out as soon as they arrive back in stock. If an item you ordered is on backorder or out of stock and is not marked that way on the website you will be contacted via the email address provided and presented various options to accommodate your order.
A tracking number will be sent to the email address provided directly from Canada Post when the order has shipped. Kindly note that while we take every care to accommodate special delivery instructions, we do deliver via Canada Post and are limited to the courier capabilities. Special package placement and time windows delivery options may not be possible.
We are not responsible for orders lost in the mail, incorrectly supplied addresses, unclaimed/refused packages. You can track your package using the supplied tracking number.
SHIPPING WITHIN CANADA
Free Shipping on orders over $100. Canada only.
Shipping rate under $100 – $9.95
SHIPPING WITHIN USA
Free Shipping on orders $150 and over.
Shipping rate under $150 is $15 flat fee.
• Canada Post: 3-7 Business Days
There are current delays with Canada Post due to the Holiday Season. Thank you for your patience.
• Canada Post: 7-14 Business Days
*Please Note: These transit times do not include the processing and preparation time mentioned previously. Saturday/Sunday, as well as STATUTORY HOLIDAYS is not considered a shipping/delivery day.
For shipping prices add the item to your cart and proceed with the checkout process.
*areas deemed as remote or difficult to serve by Canada Post will be charged with additional shipping fees. These fees will charged separately and we will communicate any additional fees via email.
In Store Availability
Please note that not all items/pricing available online are available for in store shopping, kindly contact us for availability.
Have any questions? Contact us